GDPR Protocol

Data Protection Protocol

With changes to the law regarding Personal Data and the introduction of the General Data Protection Regulation (GDPR) you now have greater control over how your data is stored, accessed, and used.

At BioTe Veterinary Laboratories Ltd, we only hold and process personal data that is necessary for the completion of its duties and access to that data is limited only to those who need to act out the processing.

Outlined below are the details on how we, BioTe Veterinary Laboratories Ltd, use the information we hold about you.

What information do we hold?

We only hold the information that is necessary to run the business. This information includes, client names, phone numbers (mobile and in some cases landline), email addresses and business addresses. In some cases, we may also hold a separate address at which you receive correspondence.

We also store details of animals, including any provided previous history, any testing performed and any notes relating to the animal since being registered with us under the submitting practice.

Why do we hold this information and how is it used?

BioTe Veterinary Laboratories Ltd processes this data for core business purposes only with us being responsible for how this information is processed. We may occasionally contact you via email to inform you of latest updates to our services and marketing, or to advise of our services and offers, but your own personal details are used for invoicing purposes only.

Data is kept until we are asked to delete it.

Is this information shared with anyone?

Personal Data that we have about you is stored within third party software. All systems are password protected and are only accessible to those within the business.

We do not pass on any information that we hold to any third party without prior consent from you, except in the instance of referral testing when necessary to a third-party laboratory.

We also do not share any information with third parties for external marketing purposes.

Your rights

You have the right to view what data we hold about you, and you also have the right to make amendments or request that we delete part or all your data. Please contact us directly with the request and we will respond within a week.

If you have any questions or would like any further information on this, please do not hesitate to contact us.

Test Description	Turnaround Times	Sample Requirements
Skin scrape microscopy Microscopy for fungal elements and ectoparasites	Same day	Skin scrape/Hair pluck
Skin scrape Microscopy and Fungal/dermatophyte Culture Microscopy for fungal elements and ectoparasites, and bacterial aerobic culture	Micro – same day Culture – Up to 14 days	Skin scrape/Hair pluck
Skin scrape – Full Microscopy for fungal elements and ectoparasites, fungal/dermatophyte culture and bacterial aerobic culture	Micro – same day Aerobic culture – 2 days Fungal/dermatophyte culture – Up to 14 day	Skin scrape/Hair pluck

Test Description	Turnaround Times	Sample Requirements
PPID Screen ACTH, Insulin and Glucose	Same day	EDTA – Separated and sent chilled, Plain and Oxalate. Please state basal or Post Glucose Insulin – Please send special delivery
Insulin	Same day	Plain
ACTH	Same day	EDTA – Separated and sent chilled Please send special delivery
Progesterone	Same day	Plain

Test Description	Turnaround Times	Sample Requirements
Faecal Worm Egg Count (McMaster)	Same day	Faeces
Pinworm	Same day	Cello tape Slide
Cryptosporidium Parvum	Same day	Faeces

Test Description	Turnaround Times	Sample Requirements
Individual/Add-on Tests Total protein, Albumin, AST, CK, Urea, Creatinine, Total Bilirubin, GGT, ALKP, Glucose, Calcium, Magnesium, Phosphorus, Triglycerides, GLDH, Bile Acids	Same day	Plain Electrolytes- Lithium Heparin (separated prior to sending) Glucose – Oxalate
SAA	Same day	Plain
Fibrinogen	Same day	EDTA
IgG	Same day	Plain
AST/CK	Same day	Plain
Electrolytes Chloride, Sodium, Potassium	Same day	Lithium Heparin (separated prior to sending)
Full Electrolytes Chloride, Sodium, Potassium, Magnesium, Phosphorus, Calcium	Same day	Lithium Heparin (separated prior to sending)
Faecal Occult Blood	Same day	Faeces

Test Description	Turnaround Times	Sample Requirements
Haematology	Same day	EDTA
Full Profile Haematology, Total protein, Albumin, Globulin, AST, CK, Urea, Creatinine, GGT, ALKP, Calcium, Fibrinogen and SAA	Same day	Plain and EDTA
Inflammatory Profile Haematology, Total protein, Albumin, Globulin, SAA and Fibrinogen	Same day	Plain and EDTA
Kidney Profile Haematology, Total protein, Albumin, Globulin, Urea, Creatinine, Sodium, Potassium, Chloride, Fibrinogen and SAA	Same day	Plain, Lithium Heparin & EDTA (LH separated prior to sending)
Liver Profile Haematology, Total protein, Albumin, Globulin, AST, ALKP, GGT, Total Bilirubin, GLDH, Bile Acids, Fibrinogen and SAA	Same day	Plain and EDTA
Newborn Foal Profile Haematology, Total protein, SAA, Fibrinogen and IgG	Same day	Plain and EDTA
Critical Foal Profile Haematology, Total protein, Albumin, Globulin, Urea, Creatinine, Sodium, Potassium, Chloride, SAA, Fibrinogen	Same day	Plain, Lithium Heparin & EDTA (LH separated prior to sending)
Performance Profile Haematology, Total protein, AST, CK and Fibrinogen, SAA	Same day	Plain and EDTA
Racing Profile Haematology, Total protein, Albumin, Globulin, AST/CK, Fibrinogen	Same day	Plain and EDTA
AST/CK	Same day	Plain
Electrolytes Chloride, Sodium, Potassium	Same day	Lithium Heparin (separated prior to sending)
Full Electrolytes Chloride, Sodium, Potassium, Magnesium, Phosphorus, Calcium	Same day	Lithium Heparin (separated prior to sending)
IgG	Same day	Plain
Individual/Add-on Tests Total protein, Albumin, AST, CK, Urea, Creatinine, Total Bilirubin, GGT, ALKP, Glucose, Calcium, Magnesium, Phosphorus, Triglycerides, GLDH, Bile Acids	Same day	Plain Electrolytes- Lithium Heparin (separated prior to sending) Glucose – Oxalate
SAA	Same day
Fibrinogen	Same day
Tracheal Wash Cytology	Same day	Plain and EDTA
Broncho-Alveolar Lavage Cytology	Same day	Plain and EDTA
Tracheal Wash Cytology and Culture (+ Anaerobic culture if indicated)	Cyto – Same day Culture – 2 days	Plain and EDTA
Broncho-Alveolar Lavage Cytology and Culture (+ Anaerobic culture if indicated)	Cyto – Same day Culture – 2 days	Plain and EDTA
Sterile Fluid Cytology (Total protein, TNCC and Cytology)	Same day	Plain and EDTA
Sterile Fluid Cytology & Culture (Total protein, TNCC, cytology and culture)	Cyto – same day Culture – 2 days	Plain and EDTA

GDPR Protocol

GDPR Protocol

Data Protection Protocol

What information do we hold?

Why do we hold this information and how is it used?

Is this information shared with anyone?

Your rights

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Urinalysis

Dermatology

Endocrinology

Parasitology

Biochemistry

Haematology and Cytology

Microbiology

qPCR and Serology

Pre Breeding

Professional and Personal

Specialist Equipment

Experienced Staff

Bespoke Profiles

Stallion Pre-Breeding

Mare Packages

Test Description	Turnaround Times	Sample Requirements
Aerobic culture	2 days	Plain or charcoal swab/aspirates
Sensitivity (per Isolate)	2 days
Anaerobic Culture	2-3 days	Plain or charcoal swab/aspirates
Gram Stain	Same day	Plain or charcoal swab/Slide/ fluid/aspirate
Eye Culture (aerobic) & Cytology	Cyto – same day Culture – 2 days	Plain or charcoal swab (+/- film)
Diarrhoea Panel – Adult Salmonella culture, C.difficile Toxin A/B, C.perfringens Enterotoxin, WEC	1-4 days	Faeces
Diarrhoea Panel – Foal Salmonella culture, C.difficile Toxin A/B, C.perfringens Enterotoxin, Cryptosporidium Parvum, Rotavirus, WEC	1-4 days	Faeces
Salmonella Culture	2-3 days	Faeces
C.difficile Toxin A/B	Same day	Faeces
C.perfringens Enterotoxin	Same day	Faeces
Rotavirus	Same day	Faeces
Strangles Culture	2 days	Plain or charcoal swab/ Nasopharyngeal swab/ GP wash/aspirate
Strangles qPCR and Culture	1-2 days	Plain or charcoal swab/ Nasopharyngeal swab/ GP wash/aspirate

Test Description	Turnaround Times	Sample Requirements
Mare CEM qPCR (clitoral or endometrial)	1-2 days	Swab (Aimes Charcoal)
Stallion CEM qPCR x3 Swabs (with certificate) Stallion CEM qPCR x4 Swabs (with certificate)	1-2 days 1-2 days	Swab (Aimes Charcoal) Swab (Aimes Charcoal)
Strangles qPCR	1-2 days	Plain or charcoal swab/ Nasopharyngeal swab/ GP wash/aspirate
Equine Influenza qPCR	1-2 days	Nasopharyngeal swab
Equine Influenza qPCR	1-2 days	Nasopharyngeal swab
EHV 1&4 qPCR	1-2 days	Nasopharyngeal swab
Rhodococcus equi qPCR	1-2 days	Tracheal Wash/Nasopharyngeal swab
Equine Respiratory Panel qPCR EHV 1&4, Strangles, Equine influenza.	1-2 days	Nasopharyngeal swab
Lawsonia intracellularis qPCR	1-2 days	Faeces
Salmonella qPCR	1-2 days	Faeces
EVA ELISA (with certificate)	1-2 days	Plain
EIA ELISA (with certificate)	1-2 days	Plain blood sample
EVA ELISA/ EIA ELISA (with certificate)	1-2 days	Plain blood sample
Strangles ELISA (Ag.A and Ag.C)	2-3 days	Plain blood sample
Pre-Breeding Swabs – It is the responsibility of the veterinary surgeon to ensure swabs are collected from the correct anatomical parts for all mares and stallions, and that the advised swabs and procedures are used as per the HBLB codes of practice. Please refer to the HBLB codes of practice – https://codes.hblb.org.uk

Test Description	Turnaround Times	Sample Requirements
EVA ELISA (with certificate)	1-2 days	Plain blood sample
EIA ELISA (with certificate)	1-2 days	Plain blood sample
EVA ELISA/ EIA ELISA (with certificate)	1-2 days	Plain blood sample
Mare CEM Culture (with certificate)	7 days	Swab (Aimes Charcoal)*
Stallion CEM Culture x3 (with certificate) Stallion CEM Culture x4 (with certificate)	7 days 7 days	Swab (Aimes Charcoal)* Swab (Aimes Charcoal)*
Mare Pre-Breeding – Full CEM CULTURE, EVA ELISA, EIA ELISA (with certificate) CEM qPCR, EVA ELISA, EIA ELISA (with certificate)	7 days 1-2 days	CEM – Swab (Aimes Charcoal)* CEM – Swab (Aimes Charcoal) EVA/EIA – Plain
Endometrial Cytology only	Same day	Plain or charcoal swab
Endometrial Culture (inc.24 hour interim report)	2 days	Charcoal swab
Endometrial Culture and Cytology (inc.24 hour interim report)	2 days	Charcoal swab
Endometrial Culture, Cytology + CEM Culture (inc.24 hour/48 hour aerobic report)	7 days	Swab (Aimes Charcoal)*
Mare CEM qPCR (clitoral or endometrial)	1-2 days	Swab (Aimes Charcoal)
Stallion CEM qPCR x3 Swabs (with certificate) Stallion CEM qPCR x4 Swabs (with certificate)	1-2 days 1-2 days	Swab (Aimes Charcoal) Swab (Aimes Charcoal)
Equine Progesterone	Same day	Plain
Oestrone Sulphate (Pregnancy >120 days)	2-5 days	Plain
Anti Müllerian Hormone (Cryptorchid/GCT)	2-5 days	Plain
Equine Chronic Gonadotrophin (Pregnancy 45-95 days. Not suitable for Donkeys)	2 days	Plain
Must be received within 48 hours of being taken. Pre-Breeding Swabs – It is the responsibility of the veterinary surgeon to ensure swabs are collected from the correct anatomical parts for all mares and stallions, and that the advised swabs and procedures are used as per the HBLB codes of practice. Please refer to the HBLB codes of practice – https://codes.hblb.org.uk*